June 26, 2014

UPGRADE NOTICE

We are pleased to announce ProSuite Version 7.0 will be available July 5, 2014 at 12 pm. This version of the software includes some exciting new features and enhancements, many of which were suggested by our valued customers. Some key features to look forward to include significant changes to the look and feel including reduced file matter tabs, a new workflow tab order, data entry ready tab forms, and less key strokes to prepare your files. Also, to save valuable time for all our customers a new Family Transfer file type and applicable documents will be introduced in this release.

If you would like to participate in specialized training about the enhancements in this release, please join one of our live webinars.

If you’d like to get a head start, click on your preferred date below for one of our Pre-Release Webinars.

Thursday, July 3rdrd at 10 am
Thursday, July 3rd at 2 pm
Friday, July 4th at 10 am
Friday, July 4th at 2 pm

 

 

 

If you prefer, you can also sign up for a webinar once the Release is in place by clicking on your preferred date below:

Monday, July 7th at 10 am
Monday, July 7th at 2 pm
Tuesday, July 8th at 10 am
Tuesday, July 8th at 2 pm

 

 


Please be advised that during the update, ProSuite will be unavailable to users between Saturday, July 5, 2014 at 7:00 am and 12:00 pm.

How to Receive the Update:

Option 1: Unattended Overnight Installation: 
(This is the recommended option since it requires less time to get started on ProSuite when first logging in after the upgrade.)

a)      Leave your computer turned on and leave ProSuite running overnight on Sunday night.

b)      ProSuite will be automatically updated on your computer overnight.

c)       When you login to ProSuite in the morning it will already have the new version.

d)      Note – If you wish to use this method, you will need to temporarily alter your settings to prevent your computer going into Suspend or Hibernate mode overnight, otherwise this method will not work and it will then be installed using Option 2 below.

 

Option 2: Automatic Installation during initial login:

a)      When a new ProSuite software update is available, ProSuite will automatically download and install the new update when you first start up the ProSuite application on your computer.

i)        The software download and update usually takes about 5 to 10 minutes for a simple update but depends on several different factors including: the available network bandwidth at your office, the size of the update and how many update downloads are occurring at the same time.

ii)       This method will commence automatically if Unattended Overnight Installation (Installation Option 1) has not occurred.

b)      ProSuite will display the status of the download and update.

c)       When the update has completed you will be able to complete your login to ProSuite.

Need Help Upgrading?

Please contact Customer Service toll free at TOLL FREE 1.866.367.7648 or email inquiries@doprocess.com.